Business Case Builder CRM
Details
To use this app, you'll need Microsoft Excel 2010 or 2013. You will get access to the download immediately after completed transaction.
Overview
Business case builder CRM facilitates creation of a business case for a CRM implementation. Based on Microsoft Excel, it is fully adaptable for your own needs. The template comes with a sample business case with defined Benefits and Investment for a CRM implementation.
All benefits are categorized depending on their impact on revenue, costs or other more difficult to measure benefits. The Report summarizes the business case in a number of different perspectives and gives an overview on how to rate the defined benefits compared to needed investment.
Screen shots
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